Frequently asked questions
What payment methods do you accept?
We make checkout quick and easy! You can pay using Visa, MasterCard, American Express, Maestro, Apple Pay, Google Pay, or Shop Pay – all processed securely for your peace of mind.
Which currency are your prices in?
All our prices are in U.S. Dollars (USD), so there are no surprises at checkout.
Is my payment information secure?
Absolutely! Your payment is processed by certified, encrypted, industry-standard payment gateways that keep your data safe from start to finish.
Do you offer free shipping?
Yes! We offer free shipping on all U.S. orders – no hidden fees, ever.
How long will my order take to arrive?
We process orders in 1–3 business days and deliver within 5–7 business days after shipping. You’ll have your order in about 6–10 business days total.
How can I track my order?
Once your order ships, we’ll email you a tracking link so you can follow your package every step of the way.
What is your return policy?
You have 30 days from receiving your order to request a return. Products must be unused and in their original packaging. For more details, see our [Return & Refund Policy].
When will I get my refund?
Once we receive and inspect your return, approved refunds are processed within 5–7 business days to your original payment method.
Do your products come with a warranty?
Yes! All our products are covered by a 2-year warranty for manufacturing defects and breakdowns not caused by misuse.
How do I contact you if I have more questions?
We’re here to help!
Email: info@lojasvibe.com
Phone: +1 661-610-3530
Opening Hours:
Mon–Fri: 8 AM–5 PM
Sat: 12 PM–5 PM |
Sun: Closed
Contact Information
Company Name: Lojas Vibe
Address: 1230 N Federal Hwy, Fort Lauderdale, FL 33304, United States
Email: info@lojasvibe.com
Phone: +16616103530
Company number:
Vat number:
Opening Hours:
Monday to Friday: 8:00am – 5:00pm
Saturday: 12:00pm – 5:00pm
Sunday: Closed